Advertisement
News

Eir criticised over delay in reconnecting Longford Customer

Feb 29, 2024 12:30 By Shannonside News
Eir criticised over delay in reconnecting Longford Customer
Share this article

Eir also confirmed that they are currently conducting a thorough review of this case to understand the delays and how they can improve.

A local Councillor has criticised Eir's response in reconnecting a customers phone line service.

Longford Councillor Paraic Brady spoke about a case where a woman in her 80s was left without a phone service for several days.

In a statement issued to Shannonside FM, Eir say that they have since resolved the issue and apologised to the customer for the delay in reconnecting service.

Advertisement

Eir also confirmed that they are currently conducting a thorough review of this case to understand the delays and how they can improve.

Speaking to the Joe Finnegan show this morning, Cllr Brady questioned Eir's procedure in restoring connection to customers:

Tags used in this article
Share this article
Advertisement
Advertisement

Shannonside Newsletter

Sign up now to keep up to date with the latest news.

Processing your request...

You are subscribed now! please check your email to confirm your subscription.

Copyright © 2024 Shannonside FM. Developed by Square1 and Powered by PublisherPlus